As a relatively new option to the esports betting world, Pinnacle has quickly cemented itself as a great option with over 8 million esports bets placed since 2010. This Pinnacle review will take a deep look at everything that matters when it comes to selecting a betting website to sign up to and use.
Overall Rating – 3.5/5
- Customer Support – 4.5/5
- Esports Titles – 4.5/5
- Promotions – 0/5
- Payment Methods – 4/5
- User Interface – 3/5
Getting Started With Pinnacle
Although Pinnacle was actually established back in 2004, a recent overhaul and rebrand is what deems them to be a new kid of the block, if you will. The company essentially had a refresh and has been setting a good standard since. Below is some information regarding their licensing, which can be found on the Pinnacle site.
“Pinnacle.com operates with the license of Ragnarok Corporation N.V., Pletterijweg 43, Willemstad, Curaçao, which is licensed by the government of Curacao under the Licence 8048/JAZ2013-013 issued for the provision of sports betting and casino.”
Pinnacle operates under the Impyrial Holdings Ltd company who are located here: 8A Pitmans Alley Main Street, Gibraltar GX11 1AA, acting for processing purposes on behalf of Ragnarok Corporation N.V.
As it stands, at the time of the review, no Pinnacle Welcome Bonus is on offer. This was disappointing to see as the welcome bonus if often a crucial element of getting started with a new betting site. Hopefully, this changes in the near future, as it’s a sure set way to improve the all-round experience with the betting site.
Age & Location Restrictions
As per usual, users are required to be at least 18 years of age to access the Pinnacle site and use the services. Additionally, the following countries are restricted from accessing the website.
- United States of America and its territories
- Czech Republic
- United Kingdom
- Netherlands (including Curacao and other countries and territories that form part of the Kingdom of Netherlands)
- Demoratic Peoples’ Republic of Korea
The full Pinnacle legal information can be found on the terms and conditions section of the website.
Esports Titles On Offer
During our Pinnacle Reviews, it was always impressive to see a respectable range for the esports titles actually being offered for wagers. In some cases, bookmakers only focus on the major titles, and whilst Pinnacle doesn’t necessarily cover many of the smaller titles, a fantastic range is still on offer.
- Counter-Strike: Global Offensive (CS:GO)
- Dota 2
- League of Legends
- StarCraft 2
- Heroes Of The Storm
- Warcraft 3
- StarCraft Broodwar
- Rocket League
- King of Glory
- World of Tanks
- Rainbow Six Siege
With already a great range, we do expect Pinnacle to keep expanding their esports offerings moving forward. For example, the likes of Valorant and FIFA could make great additions to the platform.
Betting Markets Available
Do not worry; you won’t be stuck with just betting on the outright winner, as is the case with some competitors. There is a comprehensive range of different markets available, all aiding to boost your Pinnacle odds and increase your chances of winning. With an average of around 10 markets being offered on the majority of games, however, some did reach almost 30 markets, it bodes well for the overall experience.
It is always important to note that this can fluctuate heavily depending on several factors, including but not limited to; esports title being played, event, length of series. Here is an example of the type of markets you can expect to find regularly on the site.
- Outright winner
- Individual map winner
- Handicaps (map and series)
- Correct Score
Whilst access was restricted to the registration whilst completing the Pinnacle review in the UK, the registration process isn’t overly complex. Four unique steps are involved in the process to create your account.
- First Name
- Last Name
- Date of Birth
- Home Address
- Post Code
- Contact Number
- Security Question
- Security Answer
- How you heard about the company (optional)
- Select Marketing Preferences
- Confirm you are not a robot
- Confirm you are at least 18 years of ago and have read and agreed to the Pinnacle rules and regulations
Promotions & Bonuses
Much like the welcome bonus situation, there was a very weird approach in regards to promotions, and that is Pinnacle betting doesn’t offer them at all. There is no sign-up bonus, cashback offers, special promotions, or anything. We know this could be an issue point for some, and we can understand why. For a betting site that has executed fairly well across the board, it’s disappointing that promotions and bonuses are the major letdowns.
Nothing to write home about here. The website and its services are incredibly straightforward and traditional to what you could expect from a betting site. Whilst the user interface is easy to navigate and understand, it’s not necessarily a pleasant UI. You can be sure that many users would appreciate an overhaul on the layout and designs to make it more eye-catching.
As one of the most crucial elements for any betting site, the payment methods that are available can be a deal-breaker. It’s great to see when a bookmaker has a true understanding of this, as it shows they understand and value their customers. Below you can find the full outlook on the options available with the bookmaker.
- Bank Transfer
- Click and Buy
- Qiwi Wallet
Occasionally there can be issues with bookmakers not providing great user withdrawal options, often stripping away a great deal of the methods that are available for deposits. Whilst some have been stripped back at Pinnacle, a great range is still on offer, so there shouldn’t be any issues for users.
- Bank Transfer
- Click and Buy
- Qiwi Wallet
Privacy & Security
There are in-depth FAQs on offer across the main Pinnacle sites and the Pinnacle esports page. We will note it’s slightly odd being redirected between both; surely, an integrated system would be better overall. Regardless, there is a respectable service on offer when it comes to customer support here.
There are three available methods to contact the Pinnacle team, all with a fairly similar format. Firstly there is directly emailing the support team, or an alternative method is to fill out a contact form. Either format includes staff working 24/7 to help you with any query you may have. Additionally, there does appear to be a live chat box that pops up offering assistance. It does appear that the contact form is the best overall option to use.
Pros & Cons
- Great esports market range
- 24/7 customer support
- Variety of payment methods (both deposit and withdrawal)
- Site doesn’t feel as modern as it could
- No mobile application
- No Pinnacle bonus or promotions
All in all, the Pinnacle betting site offers a good betting experience, including those that want to focus primarily on esports betting. There is a great customer service system in place, so you should never be left feeling stuck, and the markets provided fantastic ways for you to boost your odds. Whilst the overall experience was good, the negatives do need be acknowledged. A lack of welcome bonus and no promotions at all was disappointing, with the user interface feeling slightly outdated.
At the end of the day, Pinnacle is still a very viable esports betting option with an overall positive experience.
Is Pinnacle Safe?
Yes, as a fully licensed and regulated betting site, the platform is safe to use.
Is Pinnacle Good For Esports Betting?
Yes, there is a good selection of titles to choose from with great ways to boost your odds through the market options.
Can I Get A Pinnacle App For Mobile?
Unfortunately, there is no application in place; however, the website is well optimized for use on a mobile device.